In 2022 due to high demand for her services, she took on an apprentice and PA to grow her fledgling business and started to retail products online as well as in-store.
However, along with the expansion and additional team members, the pressures of the business IT requirements grew.
Much to her frustration, they were using a hopelessly out of date operating system with slow processing speeds and glitchy backups.
She was facing expensive software license fees for increasing functionality demand such as data storage, web hosting, invoicing, and retail.
After a thorough discussion, our Carnahan Technical Solutions account manager David Carnahan carefully analyzed the issues faced by her business and came up with a custom IT infrastructure solution.
Moving to a centralized cloud-based system allowed her team immediate access to emails, documents, and a centralized diary, as well as adding a polished client login portal with increased control and security.
The new system includes an integrated auto backup of data to an external server with no loss of processing speed, protecting precious photography images. Most crucially, to streamline administration purposes, a smart software package was installed to unite retail, invoicing, and stock control.
See what she had to say about the experience:
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